March 14, 2017

Written by Mark Smith

How to Improve Paid Search Targeting in Higher Education

Institutes in higher education need to manage paid search campaigns carefully just like organizations in any other industry, and targeting is critical to doing so. But what’s the best way for higher education organizations to target by time of day for paid search? Based on True Interactive ‘s experience in this sector, we find that making small adjustments can lead to big improvements in paid search campaigns for higher education.

We’ve managed more than 250 degree programs from more than 50 universities and colleges over the last several years; so we have a lot of data to draw upon as we help higher education organizations improve paid search. We also analyze our data to examine search behavior. Recently, we wondered, do people searching for MBAs differ in behavior from those searching for an MLS or an MSW degree, or any master’s degree programs for that matter? If so, how can we leverage that data so that our higher education clients constantly achieve the most optimal position in search results at the right time when searches occur?

When we examined the search behaviors of students seeking different higher education degrees, we observed the following:

  • We see distinct changes in search behavior depending on time of day. There emerges from our research an understanding of the peak and off-peak hours for search.
  • People seeking different degrees are all searching at the same time of day. The peak and off-peak search hours are very similar for people seeking MBAs, MLS, and all other categories of master’s degrees.

The findings make intuitive sense. There are only so many hours in a day, and our body clocks are, for the most part, fairly similar regardless of what degree we want to pursue.

Based on our findings, we offer the following advice to institutes of higher education:

  • Implement hourly bid rules in order to improve lead volume and efficiencies. Constructing the right hourly bid rules can improve lead volume by up to 10 percent.
  • Your dayparting strategy may look similar regardless of degree. Seekers of MLS degrees, for example, will be similar for those seeking MBAs because both audiences are searching at the same time of day.

How higher education advertisers manage their bids and budgets through a dayparting strategy depends on a number of factors. Schools with restricted budgets may enter an auction exclusively during certain hours, making them more competitive. Other schools may just increase bids simply because they know those are the best hours and there are more advertisers in the auction.

We recommend that higher education organizations look at their average positions by hour and see what happens when modifiers aren’t used. Then, experiment with modifiers by the hour to maintain their optimal position. Since there are just a few hours of the day when the big volume is coming in, it’s important to get it right, which is why it’s important to make finite adjustments. And we can help higher education advertisers do so. Our models predict the optimal position in search results for your keyword bids. We know where to set the cost per click in the bid. And we understand the optimal bid modifiers for each keyword associated with searches for various degrees in higher education. As a result, we have helped our clients achieve greater lead volume at lower cost per lead levels.

Balancing volume with cost has always been a challenge in higher education lead generation. Understanding how to manipulate your bids during a given day can really help with both volume and efficiency. Feel free to contact me (mark@trueinteractive.com) if you want to validate your assumptions against our data.

Image credit: Sidharth Bhatia (https://unsplash.com/@sidharthbhatia)