Advertising and Marketing in the Metaverse

Advertising and Marketing in the Metaverse

Advertising

The metaverse is hot. One need look no further for proof than the fact that Facebook changed its company name to Meta in October 2021. Consequently, the metaverse is one of the most talked-about topics in business right now. Companies are already figuring out how to make the most of what it has to offer. How might the metaverse help them make money? How might brands embrace advertising and marketing there?

The Metaverse Defined

As was the case with the internet back in the day, new definitions of the metaverse are constantly cropping up, from all quarters. There is a lot of speculation about the metaverse arriving in the future. But the term was actually coined decades ago in Neal Stephenson’s 1992 science-fiction novel Snow Crash. Aspects of the metaverse — a shared virtual world where people can work, play, and live through digital twins, or avatars — are here already. Every time someone uses a digital currency, every time someone hangs out on Fortnite or Roblox (gaming is currently a big slice of the metaverse), we’re engaging with parts of metaverse (they’re just not yet connected seamlessly).

As the metaverse takes shape, savvy brands are already planting a flag in this rich terrain. And to do so, they are looking at things a tad differently. Brittan Heller, counsel with the American law firm Foley Hoag, puts it this way: “When you think about advertising in XR [extended reality, one of the building blocks of the metaverse], you should think about it as placement in the product instead of product placement.” Heller may be thinking of luxury brands like Louis Vuitton or Marc Jacobs, which have designed digital products for the game Animal Crossing. Or Balenciaga, which has collaborated with Fortnite to drop exclusive wearable skins for in-game characters. She notes, “An ad in virtual reality may look like buying a designer jacket for your digital avatar [but] that’s an ad for a clothing company that you are wearing on your body.” Coveted digital fashion sometimes bests even real-world counterparts: in Roblox’s virtual world, for example, a digital-only Gucci bag sold for more money than the bag would have netted in the physical world.

Some metaverse advertising, of course, falls back on real-world models. Consider games like Tiki-Taka Soccer and FIFA Mobile, which are already incorporating billboards as part of the game universe. The billboards are meant to raise awareness —just like the billboards we pass on the highway — and if players wish, they can access more intel about the product.

But there is also a concerted effort to create advertising unique to the metaverse experience. The day when users can interact freely with embodiments of a brand — an avatar for a celebrity or an existing character from, say, Disney — is not far off.

The takeaway: there are already opportunities for brands to flex advertising muscle in the metaverse, and those opportunities are growing exponentially.

What Businesses Should Do

What does this mean for your brand? Does delving into the metaverse make sense for you? As you consider these questions, we recommend that you:

  • Remember your audience first. How attuned are they to immersive worlds such as the metaverse? Is marketing and advertising in the metaverse a good fit for them? Currently, the biggest audience for the metaverse skews young: Gen Zers who have grown up gaming and for whom the intricacies of a virtual world are already familiar. But some brands are addressing this divide by reaching out directly to an older cohort. Roblox, for example, has developed features to appeal to older users. And so, the attendant question to ask yourself is: do you have the energy and resources to think outside the box and woo your audience, no matter what generation they inhabit?
  • Assess your appetite for experimentation. This is a brave new world that’s constantly changing. How comfortable are you with that dynamic?
  • Learn from businesses that have been getting involved in advertising and marketing in immersive gaming worlds, which are, as noted, extremely popular in the metaverse. A really good example consists of brands that have been embracing in-game ads, as we blogged here.

Contact True Interactive

True Interactive knows how to make online advertising deliver measurable results on all platforms and apps. To learn how we can help you, contact us. Learn more about our services here.

Why Advertisers Love Baby Boomers

Why Advertisers Love Baby Boomers

Advertising

Baby Boomers are hot! While Millennials and Gen Z continue to capture love from marketers, brands are also reaching out to the Boomer audience. This post will take a closer look at why:

Baby Boomers Defined

Baby Boomers are the generation sandwiched between the so-called Silent Generation and Generation X. Roughly defined as the cohort born from 1946 to 1964 during the post-World War II baby boom, Boomers were shaped by post-WW II optimism, the cold war, and the seismic changes wrought by 1960s counterculture.

Boomers make up a large segment of the U.S. population. In fact, they are right behind Millennials in terms of size; according to 2019 stats published by Statista Research Department early this year, just under 70 million Baby Boomers live in the United States, compared to about 72 million Millennials. Furthermore, as Forbes points out, the Baby Boomer generation, at 40 percent market share, make up the largest piece of the consumer pie.

And they’ve got money to spend.

Why Boomers Matter to Brands

Craig Millon, the chief client officer of IPG’s Jack Morton Worldwide, reminds brands that while younger generations are a worthy target audience, the importance of Boomers should not be underestimated.

“A lot of people spent an insane amount of time focused on Millennials,” Millon says. “Boomers are an incredibly good, loyal, and wealthy segment of our population that probably do not get as much attention as they used to.”

And yet the Baby Boomer generation continues to manifest the values that have characterized them all along: this cohort is defined by a tendency to be hard workers who have spent wisely and saved. Many are still working full- or part-time, which means that their choices continue to have a powerful impact on the economy. In fact, Boomers “make up the only population group experiencing growth in the workforce.” As a relatively health-conscious generation, Baby Boomers are also poised to take advantage of advanced medical technology to live healthier and longer. As Forbes has noted, “Unlike their parents, who desired to relax during retirement, the baby boomer generation wants to get out and do all the things they’ve always dreamed of doing.”

How does this manifest in a world moving beyond pandemic-era lockdowns? The headline is this: Boomers are motivated to spend. Business Insider describes a generation that’s been vaccinated, is resuming travel, and with no young children at home, is eager to spend the money they saved during the past year. Research from ad EGC Group shows that Boomers are increasing their spend levels by 10-to-15 percent in 2021. And brands from Mercedes-Benz to candles maker Glasshouse Fragrances are taking note, increasing their outreach to this group by 30 to 40 percent.

Of course some advertisers might still be reluctant to divert precious resources to the Boomer cohort. Their logic — that resources need to go to reaching younger generations — is not uncommon. And yet marketing to Boomers can be a win/win. Baby Boomers not only have the spending power, they also stand to share their brand experiences with children and grandchildren.

“Give the boomer a reason to love your brand,” Steven Seghers, CEO of Hooray Agency, says. “The boomer generation brings other generations with them.”

Tips for Marketing to Baby Boomers

 How does a brand connect with the Baby Boomer audience? Some recommendations:

  • While Boomers are more tech-savvy than they are sometimes given credit for, make sure that your digital outreach addresses Boomer needs. Many Boomers wear glasses and have a harder time reading small text, for example. On your website, pay attention to font size, visual contrast, and button sizes, all of which an inform the usability of your site.
  • Finally, don’t jettison phone support options. Live chat is a popular support tool for Gen X, Millennials, and Gen Z , but many Boomers still prefer interactions where they can express themselves verbally — and go hear another human voice. Prominently displaying a phone number on your site (and including a link that can easily work on mobile so that users can make their call with one click) speaks volumes about your dedication to an easy, reliable consumer experience.

Contact True Interactive

Interested in making inroads with the powerful Boomer demographic? Contact us. We can help.

Photo by Marcus Aurelius from Pexels

Twitch Is Hot: Here’s Why

Twitch Is Hot: Here’s Why

Marketing

As the COVID-19 pandemic roared across the globe in 2o2o, social distancing guidelines closed down stadiums and theaters everywhere. Suddenly Amazon-owned Twitch, already popular, took on an even greater resonance: the streaming platform represented a way to connect and experience, virtually, events and the sense of community that had been eradicated by the virus. Savvy brands understand the opportunities inherent in Twitch—a platform that’s currently filling a need, even as it continues to grow. Curious? Read on to learn more.

What Is Twitch?

Twitch is an online platform for livestreams, on which users can broadcast a livestream or watch other streamers. The platform was introduced in 2011, and while the focus has traditionally been on video games, Twitch is constantly evolving. It currently features music and lifestyle content, as well: Twitch users can watch anything from video gaming to music festivals, cooking shows, live tutorials of artists drawing (a la Bob Ross!) or professional sports. According to Ad Age, Twitch’s Just Chatting channel—essentially streamers chatting with the audience—has been the platform’s most-watched category in the second quarter. Sean Horvath, the chief revenue officer at StreamElements, notes, “We are starting to see a rise of streaming stars who don’t game at all . . . [T]hink of it like any talk show you watch on TV, but the difference is viewers can also make comments directly to the hosts.”

That’s right. Twitch’s interactive nature is supported by chat features; spectators can interact with one another and with the broadcasters (streamers), too. The platform has been described as a sort of virtual return to the social experience of arcade gaming. In the arcades, crowds would form around someone playing a certain game well, and people would talk about the game while they waited for their turn—and possibly pick up some tips and tricks from the player. Livestreaming on Twitch brings this interactive experience online, regardless of whether the point of discussion is a game—or a new recipe for chili.

Who Uses Twitch?

As Ad Age recently reported, Twitch hit a new milestone in spring 2020: Twitch exceeded 3 billion streaming hours in the first quarter of the year.

The audience skews younger. Kayla Carmicheal’s recent post on the Hubspot blog identifies users as teen gamers, with the largest group (22 percent) coming from the United States. Of the 28 million unique users per month in the U.S., she says, 80 percent are teen males. According to brand24.com, Millennial gamers also make up a significant portion of the Twitch audience. To be specific, Twitch reaches 50 percent of Millennial males in America.

Furthermore, Twitch users have been described as socially conscious and passionate about important causes. This year, the platform made headlines when it became a hub for social activism, with users creating Twitch channels for the express purpose of livestreaming Black Lives Matter protests. As Brielle Villablanca, a Twitch spokeswoman, told the New York Times, “[W]e’ve seen creators livestreaming content from the protests and engaging their communities in open conversations around race, inequality and how to effect change.”

And the platform attracts an audience open to advertising. According to brand24.com, 82 percent of Twitch users believe sponsorships benefit gaming. And 80 percent are receptive to brands sponsoring gamers and teams.

Advertising Options on Twitch

In short, the platform provides fertile ground for advertisers who want to connect with passionate, driven consumers. Marketing exposure on Twitch can take several forms, including:

  • Partnering with an influencer. A streamer might include a brand in a sponsored stream title or on a tile on their channel page.
  • Brand placement on the stream itself, or behind the streamer on their webcam.
  • Branded emotes, like the “DoritoChip,” which between November 2, 2017, and January 8, 2018, was used by viewers an average of 17,330 times a day.
  • Pre-roll ads, which can run before a stream.

What Brands Use Twitch?

Some savvy brands have already recognized the potential Twitch offers to connect with a young, engaged audience. And they’ve done so in creative ways. For example:

  • Totino’s Pizza Rolls created an attention-grabbing game within the game during a sponsored stream. After each win, streamers rewarded themselves by eating pizza rolls live.
  • Monster Energy Drinks sponsored Jaryd “Summit1G” Lazar, who streams with a stocked Monster mini fridge situated right behind him. During streams, viewers have asked him about his favorite drink flavors, and new flavor releases, calling even more attention to the brand.
  • 1,000 Dreams Fund (1DF), a non-profit dedicated to providing 1,000 university women with grants, partnered with Twitch to give financial assistance to female streamers currently attending college. The aid could be applied to conventions like TwitchCon, or even new hardware, and the campaign introduced the non-profit to a completely new audience (the campaign also highlighted that Twitch doesn’t exclusively draw a male demographic).
  • Nissin Foods partnered with influencer Pokimane, who demonstrated how noodles are a clear fit to the gaming lifestyle when she made Nissin instant noodles during a stream. Pokimane, who draws more than four million followers to her channel, added a layer of whimsy by incorporating a “Slurp Meter” graphic onscreen to measure how loudly she ate her meal.
  • Career search engine Indeed used a pre-roll ad to demonstrate how a Twitch streamer and a digital artist used Indeed to connect—and ultimately collaborate.

Contact True Interactive

Eager to reach out to a Millennials audience? Interested in incorporating Twitch into your next campaign? Contact us. We can help.

Why Mobile Will Power Your Marketing Future

Why Mobile Will Power Your Marketing Future

Mobile

For businesses, engaging with mobile should not be a matter of if, but when. And according to App Annie’s The State of Mobile 2020 report, sooner is better than later. The report underscores how important it is for businesses to connect with their customers on mobile. Here are some stats that resonate:

Mobile Is a Way of Life

  • According to the report, consumers downloaded a record 204 billion apps in 2019. Annual downloads have grown 45 percent in the three years since 2016, and six percent year over year. As App Annie points out, this growth is especially impressive because it excludes re-installs and app updates.
  • Also of note: in 2019, people spent roughly three hours and 40 minutes a day on mobile, a 35 percent increase over 2017.

People Are Spending on Mobile Apps

  • Consumers are opening their pocketbooks to engage with mobile—and not just with games. App store consumer spending hit $120 billion in 2019, up 2.1 times from 2016. Although games comprise 72 percent of all app store spend, subscriptions in non-gaming apps leapt from 18 percent share in 2016 to a solid 28 percent in 2019.

Mobile Is Where People Go to Be Entertained

  • Time spent on sports apps such as ESPN grew by 30 percent from 2017 to 2019.
  • Mobile gaming is, hands down, the world’s most popular form of gaming. In 2019, mobile games enjoyed 25 percent more spend than all other gaming combined.
  • New entrants like Disney+ are heating up consumer interest—and competition—in the streaming industry. For right now, consumers seem happy to double-dip: close to 25 percent of Netflix’s iPhone users also used Disney+ in Q4 2019, for example. That’s the highest overlap of users among top video streaming apps in the United States.

YouTube and TikTok Are Exploding

  • YouTube enjoyed a staggering 980 percent growth in worldwide active users from December 2017 to December 2019. And as we recently blogged, the platform is an advertising giant, to boot.
  • App Annie calls it the “TikTok Tidal Wave”: time spent on TikTok, which as a social networking app and entertainment source poses a double threat, grew 210 percent year over year in 2019. TikTok is also drawing interest from brands; as we have noted, the platform is an ideal place to demonstrate a lighter side through funny videos or challenges.

Social Media on Mobile Is as Strong As Ever

  • Social isn’t going anywhere. App Annie notes that 50 percent of time on mobile is spent on social and comms apps like Snapchat. As a result, apps like Snapchat are thriving: as we recently blogged, Snapchat continues to grow, even in a competitive landscape.
  • Meanwhile, use of Nextdoor has grown 65 percent from December 2017 to December 2019 in the United States, demonstrating an interest in social networking at a local level.

Gen Z Is Rocking Mobile

  • Gen Z are digital natives, and as such lead all other demographics in terms of mobile use. According to the App Annie report, Gen Z has 60 percent more sessions per user in top apps than older demographics. And 98 percent of Gen Z own a smartphone.

Implications for Businesses

  • If you are advertising on mobile already, don’t put your advertising on pause during the coronavirus pandemic. Phone carriers such as AT&T are reporting a surge in mobile usage as more people work from home.
  • That said, you may find yourself adapting your mobile campaign at this time: say, by discussing community building activities that will keep your brand front of mind when the crisis subsides. Sensitivity to the current crisis is key. And patience. Elijah Whaley, the CMO influencer marketing agency Parklu, notes of brands who proceed carefully and wisely through the coronavirus era, “When [consumers] start spending again they are going to spend with you.”
  • Capitalize on YouTube and TikTok. These apps are only going to increase in popularity as more Gen Zers come of age. TikTok is just sorting out its ad products, but, as we’ve noted, YouTube already offers strong advertising options.

Contact True Interactive

Mobile is where the action is. Are you getting in on it? Contact us.

Photo by Daan Geurts on Unsplash

How Bud Light Turned a World Series Moment into a Marketing Home Run

How Bud Light Turned a World Series Moment into a Marketing Home Run

Marketing

The Washington Nationals were not the only World Series winner. Bud Light also won big.

In the blink of an eye, Bud Light enjoyed $7.2 million in media value because of a baseball fan named Jeff Adams. If you followed the World Series, you might know something about his rapid rise to internet fame. You might have even replayed (several times) the moment that went viral on social media, when Adams took a home run ball to the chest in order to save two Bud Light beers he was holding. What happened next was nearly as impressive as Adams’s toughness: Bud Light moved with lightning speed to seize upon the marketing opportunity.

Within minutes, Bud Light turned footage of the moment into a marketing opportunity on Twitter, which is still pinned to Bud Light’s Twitter account as of this writing, earning more than 18,500 retweets, 2,300+ comments, and 107,000+ likes:

 

Bud Light didn’t stop there. Creating a win-win for Adams and Bud Light, the company paid for him to Attend Game 6 in Houston (where he was treated like a conquering hero) – and clothed him in a customized T-shirt emblazoned with an image of Adams during the moment of impact and the catch phrase “Always Save the Beers.”

As reported in USA Today, this marketing gesture garnered Bud Light more than $7.2 million in media value. In addition, Bud Light further maximized value from Adams’s moment of glory with a simple commercial that ran during the game, replaying the celebrated moment in slow motion with a simple text overlay reading, “Not all heroes wear capes.”

Bud Light’s marketing response to this unexpected viral moment was perfectly played. The brand’s actions were immediate and effective. Bud Light generated free advertising by ensuring the company’s “hero” attended Game 6 wearing a quickly mocked-up T-shirt seen worldwide and rolled out a simple ad, striking while the iron was hot – not to mention the opportunistic use of Twitter.

As marketers we can all learn from Bud Light: timing is everything. When an opportunity arises like this one, it’s more important to be agile than perfect. Don’t worry about creating the perfect ad or the perfect T-shirt. Settle on an approach that represents your brand well and get it in market – FAST!

You never know when your viral moment will hit. Do you have a strategy in place to take full advantage of what could be a once-in-a-lifetime opportunity? Is your marketing team empowered to act quickly when a fleeting, real-time branding opportunity arises? Based on the speed with which Bud Light acted, clearly the company prepares for moments like this. How about you?

Contact True Interactive

To build your brand with digital, contact True Interactive. We can help you hit a home run, too.

 

The Importance of Typography in Marketing

The Importance of Typography in Marketing

Marketing

Since 2010, the number of websites in existence has increased from 200 million to nearly 1.8 billion, according to Internet Live Stats. How is a brand supposed to stand out? We’ve often discussed on our blog the importance of using strong visuals. In addition, brands need to take a careful look at the typography on their site. Typography is an analog-era term referring to the style, arrangement, or appearance of typeset matter. But typography also applies to digital content in a very important way.

When you look at content on a webpage, your eyes tend to jump around from object to object. Our job as marketers and designers is to make sure each webpage is well balanced in order to increase maximum viewability. In return, a visually appealing webpage creates more engagement with users and increases the amount of views, clicks, and conversions. Users are also more likely to remember content, images, or the brand name when the webpage is more visually appealing — thus, creating more brand engagement. Here is where typography comes into play.

What Is Typography in the Digital Age?

Typography consists of all the written elements on a page that make up its style. These can include specific colors, typefaces, the space between characters and paragraphs, the font style, size, and weight, and other embellishments.

In a sense, typography is a balancing act. The content and images on a page need to be perfectly balanced in order for the content to maximize the space on the page and to appear visually attractive to the consumer. Each element needs to be executed to perfection in order to create this essence of balance.

Typography and Brands

Typography is especially important for brands to engage a user. The typography a brand selects says a lot about the brand itself: its name, values, style, etc. A livelier typeface, such as Disclaimer or Gatsby, suggests that the brand contains an element of fun and flair. A more elegant serif or cursive font, such as Adelaide or Hamilton Grand, suggests a more sophisticated style from the company. The same goes for serif and non-serif fonts. The fonts can give off a more serious versus youthful vibe.

Brands need to be consistent with typography, including considerations such as the color, word choice, typeface, size, and spacing. Without these there would be no clear focus, and the webpage content would appear cluttered. Here are a few examples of considerations brands need to keep in mind when choosing typography:

  • Readability. Tracking, kerning, and leading are equally if not more important than selecting the most suitable typeface for the brand’s style. These three elements of typography help with the readability and legibility of the content. They maximize the spacing of the letters, words, and paragraphs so that the reader is able to read with ease. Additionally, a piece of content that is easier to read will draw in more readers.
  • Hierarchy. With typography, it is important to maintain a balanced type hierarchy. The goal is to direct the user to the most important points on the page. The most important element on the page should be the most dominant item on the page, or the easiest for the eyes to locate. Following a hierarchy allows for the readers to read with ease and locate the most important elements on the page first, with all other elements following depending on level of importance. If the title or main headline is the most important message, then it should be the easiest for the eyes to locate on the page, with sub-headlines, descriptive text, images, captions, etc., following. The hierarchy does not need to follow this order specifically. It can vary depending on the level of importance to each business.

Other factors that influence typography include the use of responsive design. A site that uses responsive design adapts to the size of the screen regardless of the device a person uses to view a site. A webpage that uses responsive design also demonstrates good hierarchy and maintains a sense of flow and balance, drawing the reader’s eyes to the most important aspects of the page first. Some of my favorite examples include the Milwaukee Ballet, Food Sense, and Forefathers Group.

The Importance of Consistency

Although this post has focused on the use of typography on websites, businesses should choose typography that creates brand consistency everywhere people encounter the brand, such as webpage, business cards, flyers, posters, etc. Everything should create a sense of overall flow and should be recognizable to the brand itself. In order to maintain this “flow,” marketers should familiarize themselves with the brand’s standards guide, and if the brand does not currently use a guide, the company should create one.

A brand standards guide contains all of the typography elements that pertain to a brand: size, color, tracking, kerning and leading, typeface or a specific font style, as well as guidelines around the company logo such as where to use a logo. By being familiar with the guide, marketers can create consistency. If a company is looking to rebrand, it is also important for marketers to consult the branding guide in order to revamp the new brand but keep intact the integrity of the old brand. Doing so ensures that the new brand does not stray too far from the current view and perception of the company and maintains brand permanence.

Company Examples

Amazon

Amazon is an example of a company that uses elements of its logo across multiple media. For example, the packaging calls out Amazon as well as directs the user to the Amazon website. The packaging also uses the same arrow on the box that it does within the brand logo, going one step further to create a more memorable brand experience and demonstrating consistency across all markets.

Coca-Cola

Coca-Cola has always used typography and color to distinguish between various products. The original Coca-Cola logo uses a lively script font unique to the Coca-Cola brand. Diet Coke uses a similar script to distinguish the “diet” aspect of the product and then uses a modernized serif font that intertwines creating that same script feel. The colors used in the cans are unique to the flavor of the drink. The website also uses these colors to tie the brand together. On the homepage, silver is used as the main background color, with black as a secondary color for type and other graphic elements, and red being used to indicate the most important features on the page. Each product’s subpage is unique to the specific product itself and is similar to the can in which each drink is sold. Coca-Cola uses different dominant colors for each: Coca-Cola red, Diet Coke silver, and Coke Zero black. This application demonstrates good brand consistency since consumers are familiar to the style of each can.

True Interactive

We recently rebranded from KeywordFirst to True Interactive. While rebranding the company, we maintained the integrity of the old brand by continuing certain aspects into the new brand. Our colors remained the same—orange and grey—as did the placement of the type. The main difference is that the style of the type was revamped.

Across all our social media we use similar profile pictures of our logo that contain the full logo or portions of it. Our cover photos are also consistent across all media using either a photo that depicts our brand in a clear and concise manner, or colors that are consistent with our company vibe. Our website uses the same orange and grey colors, as well as the same font style, to create a sense of unity across all of our pages. 

How well does your choice of typography reflect your brand?  The answer may not be obvious especially if you are undergoing a major corporate change such as a rebranding or a merger. If you’re not sure about the answer, it might be time to take a closer look at what your brand stands for and how well your style reflects your brand values.

Welcome to True Interactive!

Welcome to True Interactive!

Marketing

By Kurt Anagnostopoulos and Mark Smith

Welcome to a new era!

Today we officially changed the KeywordFirst name to True Interactive.

True Interactive reflects how we have evolved to become a trusted digital marketing partner that improves the performance of our clients. The KeywordFirst name served us well for many years and reflects our search roots. At the same time, over the past few years, we’ve been helping clients solve problems that extend beyond search, such as:

  • Managing digital advertising campaigns, including mobile.
  • Developing paid social strategies.
  • Managing analytics programs.

Analysts such as Clutch have noticed our evolution. In 2017, Clutch named KeywordFirst a leader in both pay-per-click advertising and all-around digital marketing — and then in 2018 as a leader for Chicago-based internet marketing services agencies. We received especially high marks from clients for the quality of our work and partnering style, as noted here.

Search is as strong as ever and remains one of our core skills. In fact, our broader experience with digital marketing has made us better at search. And now the True Interactive name reflects our present and future.

Our people and our culture remain the same. We’re as dedicated as ever to delivering results with complete transparency. True Interactive will continue to build our brand through the strength of our talent, client relationships,  and ideas for shaping the future of performance-based digital marketing.

We are excited for what the future holds!

— Kurt and Mark